IssueFeedbackService

Info

@Service for user issue feedback submission, listing, and admin resolution with Redis-backed rate limiting and static asset URL rewriting.

Overview

Manages the issue feedback lifecycle: user submission with input sanitization and rate limiting, user/admin listing with pagination and status filtering, and admin resolution with reply. Supports optional log file and screenshot attachments with CDN URL rewriting.

Key Methods

Method	Description
submit(username, userIp, feedbackType, title, content, contact, feedbackLogUrl, feedbackScreenshotUrl, clientVersion)	Submit new feedback (rate-limited to 3/hour per user+IP)
listMine(username, status, page, pageSize, requestedNode, proUser)	List user's own feedback with pagination
countMine(username, status)	Count user's own feedback
listAdmin(status, keyword, page, pageSize, requestedNode, proUser)	Admin: list all feedback with keyword search
countAdmin(status, keyword)	Admin: count all feedback
resolve(id, status, adminReply)	Admin: resolve or reject feedback with reply

Feedback Statuses

Status	Description
pending	Newly submitted, awaiting review
resolved	Admin resolved the feedback
rejected	Admin rejected the feedback

Rate Limiting

Dimension	Limit	Window
Per user+IP	3 submissions	1 hour

Input Sanitization

Field	Max Length	Notes
title	120 chars	Required, blank rejected
content	5000 chars	Required, blank rejected
contact	150 chars	Optional
feedbackLogUrl	500 chars	Optional
feedbackScreenshotUrl	500 chars	Optional
clientVersion	50 chars	Optional
feedbackType	40 chars	Defaults to "general"

Dependencies

• IssueFeedbackMapper -- database access
• issueFeedbackRedisTemplate -- rate limiting
• StaticAssetUrlService -- CDN URL rewriting for attachments